Privacy policy
Last Updated: September 4, 2026
This Privacy Policy explains how Originfa ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit https://www.originfa.com/ (the "Site"), create an account, place an order, contact us, or otherwise interact with our services. By using our Site, you acknowledge the practices described in this Privacy Policy.
Who We Are
Originfa is an independently operated online retail store offering women's lingerie, shapewear, loungewear, casual clothing, and everyday apparel.
Website: https://www.originfa.com/
Customer Support Email: hello@originfa.com
Customer Support Phone: +1 321-358-3483
Business Address: 2101 Brickell Ave, Miami, FL 33129, United States
Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our Site, and information received from trusted service providers that help us operate our business.
Information You Provide
When you place an order, create an account, subscribe to our communications, contact customer support, or interact with our Site, we may collect:
- Contact Details: Name, billing address, and shipping address
- Communication Data: Email address and phone number
- Order Data: Order details, purchase history, and payment confirmation information
- Support Records: Customer service communications, return, and refund requests
Payment card information is processed securely by Shopify and the payment services available at checkout, which may include Shopify Payments and PayPal. Originfa does not store or have access to your complete credit or debit card numbers.
Automatically Collected Information
When you visit our Site, certain technical data may be collected automatically, including your IP address, browser type, device information, operating system, language preferences, time zone, referring website, pages visited, products viewed, and cookie/similar technology data. This helps us improve site performance, prevent fraud, and enhance your shopping experience.
How We Use Your Information
We use your personal information to:
- Process, fulfill, and deliver your orders.
- Verify payments and reduce fraudulent transactions.
- Provide customer support and respond to inquiries.
- Send order confirmations, shipping updates, and service-related communications.
- Improve our website, product selections, and customer experience.
- Comply with legal, tax, accounting, and regulatory obligations.
Service Providers
To operate our business, we share limited personal information with trusted service providers performing services on our behalf, including e-commerce platforms (Shopify), payment processors (Shopify Payments, PayPal), shipping carriers, fraud prevention services, website hosting, and analytics providers. Information is shared as needed for these services, subject to the applicable providers' practices and legal requirements.
Cookies and Similar Technologies
Our Site may use cookies, pixels, and similar technologies to operate and improve shopping features, remember cart items, measure site performance, analyze traffic, and, where enabled, measure advertising performance or support personalized advertising. The cookies and similar technologies used may differ depending on the features and services enabled on the Site. You may manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.
Sharing Your Information
We may share information with payment providers, shipping partners, fraud prevention services, analytics providers, professional advisors, or government authorities where necessary or legally required. Where advertising or campaign measurement services are enabled, identifiers, device or activity information, and purchase event data may also be shared with advertising partners for measurement or advertising purposes. Depending on applicable law, disclosures for targeted advertising may constitute a “sale” or “sharing” of personal information even where no money is exchanged. Where such activities occur, you may have applicable opt-out rights as described below.
Your Privacy Rights & Choices
Depending on your location and applicable law (including California privacy law where applicable), you may have rights to know, access, correct, delete, obtain a copy of certain personal information, or opt out of certain sales, sharing, or targeted advertising. You may also have rights concerning sensitive information or appeal where required by law. You may unsubscribe from marketing emails using the unsubscribe link in those messages. To submit a privacy request, including an applicable opt-out request, email us at hello@originfa.com. We may need to verify your identity and request details before fulfilling certain requests, and legal exceptions may apply. We will process requests in accordance with applicable law. Browser cookie controls may also be available, but they are not necessarily a substitute for a legal opt-out request.
Data Security and Retention
Retention periods depend on the type of information and our needs to fulfill orders, maintain accounting and tax records, prevent fraud, comply with legal obligations, and resolve disputes; data is retained for applicable periods and then deleted or de-identified as appropriate. We maintain standard administrative, technical, and physical safeguards designed to protect your data against unauthorized access or disclosure.
Children's Privacy
Our Site and services are not directed to children under the age of 13 (or 16 where required by local law), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately to have it removed.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Store Name
Originfa
Website
https://www.originfa.com/
Email
hello@originfa.com
Phone
+1 321-358-3483
Business Address
2101 Brickell Ave, Miami, FL 33129, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
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