Shipping policy
Last Updated: September 4, 2026
Thank you for shopping at Originfa. This Shipping Policy outlines our shipping options, order processing procedures, transit times, and delivery practices for orders placed through https://www.originfa.com/.
Order Processing Time & Cut-Off Time
All orders are processed within 1 to 3 business days (Monday – Friday).
Order Cut-Off Time: 6:00 PM ET (Eastern Time).
Orders placed after 6:00 PM ET or on weekends enter the processing queue on the next business day. U.S. public holidays may also delay processing. Orders placed before the cut-off are not guaranteed to ship the same day. Handling time is separate from transit time.
Shipping Destinations
Shipping availability for your destination is shown at checkout. The United States is our primary shipping market. We do not promise delivery to a destination unless it is available for selection at checkout.
Shipping Rates & Delivery Estimates
We offer free standard shipping ($0.00) to all destinations to which we currently ship. Shipping availability for your destination will be confirmed at checkout. The estimates below apply to shipments within the United States; we do not publish a single standard transit-time estimate for destinations outside the United States. Any destination-specific delivery estimate available for your order will be shown at checkout before payment.
For orders shipped within the United States, estimated total delivery time consists of Order Processing Time plus Shipping Transit Time:
- Order Processing Time: 1 to 3 business days
- Shipping Transit Time: 6 to 9 business days
- Total Estimated Delivery Time: 7 to 12 business days after the order enters the processing queue
The 1 to 3 business days of handling run before shipment, after the order enters processing following payment confirmation. The 6 to 9 business days of estimated transit begin when the carrier receives the shipment. For the purpose of these estimates, business days are Monday through Friday; carrier schedules and public holidays may affect actual delivery. The 7 to 12 business-day combined estimate includes handling and transit, rather than starting after processing. Orders placed after the cut-off or on non-processing days enter the queue on the next business day, which may affect the estimated delivery date. All delivery timelines are estimates and may be affected by carrier delays, weather, holidays, or incorrect address information.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. Tracking updates may take time to appear on the carrier's website after dispatch.
Incorrect or Incomplete Address
Customers are responsible for providing complete and accurate shipping information during checkout. If you notice an error in your shipping address, please contact us immediately at hello@originfa.com. Once an order has entered processing or has been dispatched, address modifications cannot be guaranteed.
Delayed, Lost, or Stolen Packages
If your package appears delayed or is marked as delivered but cannot be located, please inspect your delivery location, check with neighbors, and contact the shipping carrier. If you still cannot locate your package, please email us at hello@originfa.com with your order number for assistance.
Damaged or Incorrect Items
Please inspect your order upon delivery. If an item arrives damaged, defective, or incorrect, please reach out to us at hello@originfa.com promptly with clear photos of the issue. We will review and provide a resolution in accordance with our Return & Refund Policy.
Contact Information
If you have any questions regarding shipping, order status, or tracking, please contact our customer support team:
Store Name
Originfa
Website
https://www.originfa.com/
Email
hello@originfa.com
Phone
+1 321-358-3483
Business Address
2101 Brickell Ave, Miami, FL 33129, United States
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday – Sunday: Closed
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